Privacy Policy

1. Information We Collect

We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the website, or when you contact us directly.

Personal Information You Provide: This may include your full name, email address, phone number, company name, job title, and any other information you choose to include in your communications with us. We collect this information when you fill out a contact form, send us an email, call us, or otherwise correspond with us regarding our services.

Information Automatically Collected: When you visit our website, certain information is automatically collected by our servers and by third-party analytics tools. This information includes your IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, and other standard web server log data. This information is used for analytics, security, and to improve the functionality of our website.

We do not collect sensitive personal information such as government identification numbers, financial account details, health information, or biometric data through this website. If such information is needed in the context of a client engagement, it will be handled under a separate data processing agreement.

2. How We Use Your Information

Bin Better uses the information we collect for the following purposes:

• To respond to your inquiries, comments, or questions about our services.
• To provide, maintain, and improve our services and website functionality.
• To send administrative information, including updates to our terms, policies, and service changes.
• To protect the security and integrity of our website and systems.
• To comply with legal obligations and to enforce our terms of service.
• To analyze usage patterns and improve the user experience on our website.
• To communicate with you about potential future engagements, if you have consented to such communications.

We do not use your personal information for automated decision-making or profiling that produces legal effects concerning you.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, our processing of your personal information is based on the following lawful grounds:

• Consent: Where you have given us explicit consent to process your information for a specific purpose.
• Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Where processing is necessary for our legitimate interests, such as improving our services, protecting our systems, and communicating with prospective clients, provided those interests do not override your fundamental rights and freedoms.
• Legal Obligation: Where processing is necessary to comply with applicable laws and regulations.

4. Information Sharing and Disclosure

Bin Better does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as web hosting, email delivery, analytics, and security monitoring. These providers are contractually obligated to protect your information and may use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required to do so by law, or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the safety of our users or the public.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

We do not share your information with third parties for their direct marketing purposes without your explicit consent.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

For inquiries and correspondence, we retain personal information for a period of three years from the date of last contact, unless a longer retention period is required by law. Analytics data is retained in aggregate form indefinitely, but individual identifiers are removed after 26 months.

When we no longer have a legitimate business need to retain your information, we will delete or anonymize it in a secure manner.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit using TLS protocols, secure server infrastructure, access controls limited to authorized personnel, and regular security assessments.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100 percent secure. We cannot guarantee absolute security, but we take reasonable steps to minimize risk in accordance with industry best practices.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Rectification: You may request that we correct any inaccurate or incomplete information.
• Right to Deletion: You may request that we delete your personal information, subject to certain exceptions.
• Right to Restrict Processing: You may request that we limit the processing of your personal information under certain circumstances.
• Right to Data Portability: You may request a copy of your information in a structured, machine-readable format.
• Right to Object: You may object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us at chat@binbetter.buzz. We will respond to your request within thirty days, or as otherwise required by applicable law.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. Cookies are small text files that are placed on your device when you visit a website.

Types of Cookies We Use:

• Essential Cookies: Required for the basic functionality of our website. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous usage data.
• Preference Cookies: Remember your preferences and settings for future visits.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. We do not use advertising cookies or third-party tracking for behavioral advertising purposes.

9. International Data Transfers

Bin Better is based in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and where our central operations are based.

If you are located in the EEA, UK, or Switzerland, we ensure that adequate safeguards are in place for any transfer of your personal information to the United States. These safeguards may include the use of Standard Contractual Clauses approved by the European Commission, or reliance on the Data Privacy Framework where applicable.

10. California Privacy Rights (CCPA)

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

Bin Better does not sell your personal information as the term sell is defined under the CCPA. In the preceding twelve months, we have not sold any personal information of consumers. We have not shared personal information for cross-context behavioral advertising.

California residents have the right to:

• Request disclosure of the categories and specific pieces of personal information we have collected about you.
• Request deletion of personal information we have collected, subject to certain exceptions.
• Request correction of inaccurate personal information.
• Opt out of the sale or sharing of your personal information, though we do not engage in such activities.
• Non-discrimination for exercising any of your CCPA rights.

To exercise your California privacy rights, please contact us at chat@binbetter.buzz or call +1 440 689 4705. We will verify your request using the information you provide before processing it.

11. Children Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete that information promptly.

We do not use the website to knowingly solicit data from or market to children. If you believe we might have any information from or about a child, please contact us at chat@binbetter.buzz.

12. Third-Party Links

Our website may contain links to third-party websites, plug-ins, or services that are not owned or controlled by Bin Better. This Privacy Policy applies only to information collected by our website. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party sites you visit through links on our website.

The inclusion of a link to a third-party website does not imply endorsement of that website, its content, or its privacy practices by Bin Better.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the Last Updated date at the top of this page. If we make material changes to how we handle your personal information, we will notify you by email (if we have your email address) or by posting a prominent notice on our website prior to the change becoming effective.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below:

Bin Better, LLC
528 S Alpine Hwy
Alpine, UT 84004-1508
United States

Email: chat@binbetter.buzz
Phone: +1 440 689 4705

For data protection-related inquiries, we will respond to your communication within thirty days. If your concern is not resolved to your satisfaction, you may have the right to lodge a complaint with your local data protection authority.